Vinted Members Share Anger About Size Changes

Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.

This online marketplace has updated its measurement guidelines for female and kids' apparel failing to inform all users about the change.

Online Platforms Response

Many shoppers and sellers are posting online stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.

The platform stated the new system was more in line with similar services.

The platform has recommended to check their listings and update the measurements by hand when needed, resulting in member annoyance.

Measurement Approach Changes

Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.

User Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Required Changes

Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.

Platform Context

The platform boasts over 100 million members, comprising 18 million UK members.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification to its shipping options following member complaints.